So last week I made a really small order for Mary Kay. Just a few things for my mother, sister, and her friend. Since I wasn't going to see them until the weekend, I didn't open my package when it arrived. Instead my unopened box sat on my desk for nearly a week. On Saturday when I finally open the box and gave out everyones goodies I realized some things weren't shipped. Great!!!! (in my sarcastic voice) Who is going to believe that I didn't loose the products myself or simple keep them if I called the company. Well fast forward to Monday. I call my branch, explain the situation, and a very friendly woman first apologizes then tells me my replacements will be shipped shortly.
I LOVE this company. I've only had to call once before for a damaged item and it was quickly replaced. No attitude or long wait. You speak with a happy friendly person who is very understanding of the fussy 7 month old in the back ground. It's instances like this, along with the fun I have doing one on one facials that keep me confidant I have made the right choice in my decision to sell Mary Kay.
Feel free to contact me if you've ever thought of joining or rejoining the pink bubble!